Improving Your Open And Click Rates

October 29, 2014

Improving Your Open And Click RatesWhat Are Open And Click Rates?

The open rate is a percentage that tells you how many successfully delivered newsletters were opened by subscribers. The click rate is a percentage that tells you how many successfully delivered newsletters registered at least one click.

Why Open And Clicks Are Important

Open and click rates can give you a good idea of how your newsletters are performing with a particular list. If an open rate is strong, it usually means your subject lines resonate with your audience. If your click rates are good, the message content is relevant to subscribers who open the newsletter. So, how do you know if your rates are good?

According to a leading email delivery source, the average open rate for the Real Estate industry is 22%. The average HomeActions subscriber far surpass this rate with an average open rate of 30%. (based on 3 million e-newsletters sent per month). HomeActions knows Content is King.

How To Improve Open Rates

A low open rate generally indicates:

  • Your subject line is not relevant or interesting enough.
  • Your member list is outdated or contains a wide variety of subscribers unrelated to your target.
  • You may be sending too many or too few campaigns​.

Test Your Subject Line

The best way to know what resonates with your subscribers is to try different things. An effective subject line clearly describes what’s inside your campaign, but you’ll want to test a few variations to find out what works best for your list.

Draft two subject lines that differ slightly, for example, “News you can Use for {date}” and “Homeowner Tips for {date}”. We recommend only testing one variable at a time, in this case the subject line, so that your report data is clearly linked to just one change. Then send out your newsletter one time using that subject line, then the next launch, choose the other. Then compare what subject line delivered better open rates. Keep testing/modifying to your get the results expected.

How To Improve Click Rates

Your click rate essentially tells you how many of your subscribers find your newsletter content useful. To improve your click rate, you’ll need to create content that’s useful to more subscribers. Try these suggestions:

  • Embed more links – your newsletter offers 6 personal + 3 social media links, use them all.
  • Insert a Banner from our Library then embed the URL link to take your reader to an interesting site (example-“What’s Your Home Worth?)
  • Include articles on your Open Houses and New Listings – then set a Real-Time Alert to get warms leads right to your Inbox.

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