All-Digital FiOS TV Delivers a Home Entertainment Experience Cable Can't Match
Verizon's
FiOS TV, the fastest-growing all-digital TV service in America, is
outperforming the competition when it comes to customer service in the
East, according to new research conducted by J.D. Power and Associates.
The revolutionary, new TV service has been ranked "Highest in
Residential Television Service Satisfaction in the East Region," in
J.D. Power and Associates 2008 Residential Television Service
Satisfaction Study(SM).
The region includes Delaware, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island and Virginia.
In the study, J.D. Power and Associates evaluated nine TV providers,
a group that included cable TV companies, satellite providers and
Verizon's FiOS TV.
The companies were rated on the following factors: overall
satisfaction, performance and reliability, customer service, cost of
service, billing, offerings and promotions.
Verizon's FiOS TV received five Power Circle Ratings -- the top
rating -- in nearly all categories. The complete rankings are posted at
JDPower.com, the market research firm's consumer-facing Web site.
"The results of this study underscore that FiOS delivers a
home-entertainment experience that the competition can't match," said
Marilyn O'Connell, Verizon's chief marketing officer. "Only Verizon
delivers all-digital TV over the nation's leading all-fiber network,
all the way to customers' doors. For customers, this means stunning
picture-and-sound quality, more and more HD and video-on-demand
choices, and innovative interactive features that go beyond the
ordinary."
To See if you have access to Fiber Optic Services visit: www.verizon.com/fiostv